Tracking numbers email template
We use this template for the email providing customers a tracking number once their order has been shipped. You'll be able to send & assign a tracking number in your dashboard, in the order details screen.
The written message you input in this template will be the one customers see upon receiving their tracking number & shipping confirmation.
The template receives:
| Variable | Type | Notes |
|---|---|---|
context |
string | Email, Pdf or Html. |
settings |
object | Store settings — see Settings. |
order |
Order | The shipped order. |
The tracking number and tracking URL live on the order's shipping information: order.shippingInformation.trackingNumber and order.shippingInformation.trackingUrl — see ShippingInformation.
What you can access
| Path | Type |
|---|---|
order |
Order |
order.shippingInformation |
ShippingInformation |
order.items[] |
Item |
order.billingAddress |
Address |
order.shippingAddress |
Address |
order.summary |
Summary |
order.summary.taxes[] |
Tax |
order.discounts[] |
Discount |
order.customFields[] |
CustomField |
order.refunds[] |
Refund |
Minimal example
{
"context": "Email",
"settings": { "businessAddress": { "company": "snipcart.com" } },
"order": {
"invoiceNumber": "SNIP-1001",
"email": "john.doe@example.com",
"shippingInformation": {
"method": "Standard shipping",
"trackingNumber": "TR4CK1NG",
"trackingUrl": "https://snipcart.com"
},
"items": [{ "name": "Geek T-Shirt", "quantity": 2, "totalPrice": 100 }]
}
}