Order shipped email template

We use this template for the email informing customers their order has been shipped. You can send this email via a completed order's details in your dashboard.

Note that this email is used when you decide to send a shipping notification to your customer without sending the tracking number & details.

The written message you input in this template will be the one customers see upon receiving order shipping confirmation.

Order shipped template data

{
  "settings": {
    "signature": "<p>SNIPCART <br /><br />\nsnipcart.com <br /><br />\n<br /><br />\nBureau de Québec (administration) <br /><br />\n4885 1ere Avenue <br /><br />\nQuébec (Québec) G1H 2T5 <br /><br />\ngeeks@snipcart.com <br /><br />\n1 418 800 8440 <br /><br />\n<br /><br />\nTPS #XXXXXXXXXX <br /><br />\nTVQ #XXXXXXXXXX <br /></p>\n",
    "businessAddress": {
      "company": "snipcart.com",
      "address1": "226 rue St-Joseph Est",
      "address2": null,
      "city": "Québec",
      "country": "CA",
      "postalCode": "G1K3A9",
      "province": "QC",
      "phone": null
    },
    "includeProductImagesInInvoice": false,
    "logoUrl": "https://snipcart.com/images/snipcart_logo.svg"
  },
  "order": {
    "token": "30823576-3e0d-4a96-9c71-672b3f0d7b67",
    "email": "john.doe@example.com",
    "mode": "Live",
    "status": "Processed",
    "shipToBillingAddress": false,
    "billingAddress": {
      "fullName": "John Doe",
      "firstName": null,
      "name": "John Doe",
      "company": "Snipcart",
      "address1": "226 rue St-Joseph Est",
      "address2": null,
      "city": "Quebec",
      "country": "CA",
      "postalCode": "G1K 3A9",
      "province": "QC",
      "phone": null
    },
    "modificationDate": "2016-10-06T19:05:41.9275806Z",
    "shippingAddress": {
      "fullName": "John Doe",
      "firstName": null,
      "name": "John Doe",
      "company": "Snipcart",
      "address1": "226 rue St-Joseph Est",
      "address2": null,
      "city": "Quebec",
      "country": "CA",
      "postalCode": "G1K 3A9",
      "province": "QC",
      "phone": null
    },
    "completionDate": "2016-10-05T19:05:41.9275806Z",
    "invoiceNumber": "SNIP-1001",
    "shippingInformation": {
      "provider": null,
      "fees": 20,
      "method": "Standard shipping",
      "trackingNumber": "TR4CK1NG",
      "trackingUrl": "https://snipcart.com"
    },
    "paymentMethod": "CreditCard",
    "card": {
      "last4Digits": "4242",
      "ownerName": null,
      "type": "Visa"
    },
    "summary": {
      "subtotal": 100,
      "taxableTotal": 150,
      "total": 120,
      "payableNow": 120,
      "paymentMethod": "CreditCard",
      "taxes": [],
      "upcomingPayments": [
        {
          "name": "Monthly plan",
          "subtotal": 20,
          "taxableTotal": 0,
          "date": "2016-10-05T00:00:00Z",
          "total": 20,
          "paymentMethod": 0,
          "taxes": [],
          "adjustedTotal": null
        }
      ],
      "adjustedTotal": 100
    },
    "items": [
      {
        "uniqueId": "aa7a7632-07d1-450c-8fac-7f19524cfc7f",
        "token": null,
        "id": "tshirt",
        "name": "Geek T-Shirt",
        "price": 50,
        "description": null,
        "url": "/",
        "image": "https://placeholdit.imgix.net/~text?txtsize=14&txt=150%C3%97150&w=150&h=150",
        "quantity": 2,
        "minQuantity": null,
        "maxQuantity": null,
        "stackable": false,
        "shippable": false,
        "taxable": true,
        "taxes": [],
        "customFields": [
          {
            "name": "Size",
            "operation": null,
            "type": null,
            "options": null,
            "required": false,
            "value": "Medium",
            "optionsArray": null
          },
          {
            "name": "Color",
            "operation": null,
            "type": null,
            "options": null,
            "required": false,
            "value": "Red",
            "optionsArray": null
          }
        ],
        "duplicatable": false,
        "alternatePrices": null,
        "unitPrice": 50,
        "totalPrice": 100,
        "addedOn": "2016-10-05T18:05:41.9275806Z"
      },
      {
        "uniqueId": "dc73ca18-7ec5-45d9-a92e-c64b1e0584fb",
        "token": null,
        "id": "poster",
        "name": "Awesome poster",
        "price": 10,
        "description": null,
        "url": "/",
        "image": "https://placeholdit.imgix.net/~text?txtsize=14&txt=150%C3%97150&w=150&h=150",
        "quantity": 3,
        "minQuantity": null,
        "maxQuantity": null,
        "stackable": false,
        "shippable": false,
        "taxable": true,
        "taxes": [],
        "customFields": [],
        "duplicatable": false,
        "alternatePrices": null,
        "unitPrice": 10,
        "totalPrice": 30,
        "addedOn": "2016-10-05T18:05:41.9275806Z"
      }
    ],
    "discounts": [
      {
        "id": "9d58c2ab-2086-4eac-870b-2d4a781ce217",
        "amountSaved": 50,
        "name": "50$ off",
        "value": -50,
        "type": "FixedAmount",
        "trigger": "Code",
        "code": "50_OFF",
        "affectedItems": []
      }
    ],
    "customFields": [
      {
        "name": "Comment",
        "operation": null,
        "type": null,
        "options": null,
        "required": false,
        "value": "This is a comment on this order",
        "optionsArray": null
      },
      {
        "name": "Accept terms",
        "operation": null,
        "type": null,
        "options": null,
        "required": false,
        "value": "true",
        "optionsArray": null
      }
    ],
    "plans": [
      {
        "orderToken": null,
        "uniqueId": "6778800d-24b4-4ba8-af4e-a9c48c0d8d18",
        "id": "MTLY_PLAN",
        "url": "/",
        "name": "Monthly plan",
        "subscriptionId": null,
        "interval": "Month",
        "intervalCount": 0,
        "trialPeriodInDays": null,
        "amount": 20,
        "totalAmount": 20,
        "amountWithTaxes": 20,
        "totalAmountWithTaxes": 20,
        "quantity": 1,
        "metadata": null
      }
    ],
    "refunds": [
      {
        "amount": 20,
        "comment": "Refunded after speaking with customer.",
        "notifyCustomer": false,
        "refundedByPaymentGateway": false,
        "creationDate": "2016-10-06T19:05:41.9275806Z"
      }
    ],
    "currency": null,
    "totalWeight": 0,
    "total": 120
  }
}

Was this article helpful?